QDoes HTX Convert charge fees? ANo, HTX Convert does not charge any fee. It offers real-time quotes and convertible amounts based on market conditions. The asset quote displayed represents the actual amount of assets you will receive in your account after executing the exchange with no fees.
QWhy HTX Convert and how to get started? AHTX Convert is a simple tool for buying or selling cryptocurrencies with few steps, without the need to place orders on the complex trading page. With HTX Convert, you can instantly and easily exchange crypto assets with zero fees at real-time prices based on market conditions. Learn more: How to Use HTX Convert QWhat's the difference between the Instant and Limit modes for Convert? AInstant mode executes trades immediately at the current market price. The Limit mode allows you to exchange assets at your specified limit price. The platform may execute your trades at any time the price is met.
QWhat are the minimum and maximum limits per order? AThe minimum and maximum limits for the convertible amount per order will depend on the crypto/pair you choose. After entering an amount, you will be prompted to see if it meets the limit requirements. Additionally, to ensure asset safety, there is a maximum limit for the total conversion amount within 24 hours.
QWhat are my conversion orders settled? AThe assets to be converted will be deducted from your Spot account. If you want to convert assets from other accounts, such as Fiat or others, you must first transfer them to your Spot account. Should your Spot account have insufficient balance, a "insufficient balance" message will appear. Assets received from conversion will also be credited to your Spot account. Settlement typically occurs immediately after conversion confirmation but may take a few minutes in certain cases.
QWhy does my conversion fail on HTX Convert? AHTX Convert provides real-time quotes. If there are significant price fluctuations, the conversion may fail to complete. The system will notify you of the failure and return the corresponding assets to your account.
QWhy do the quotes from HTX Convert differ from the latest prices on the trading page? AThe latest prices on our trading page are not real-time and you need to pay additional fees for each of your trades based on their volume. In contrast, you will get the best prices with no fees offered by HTX Convert according to market conditions. The asset quote displayed represents the actual amount of assets you will receive in your account after executing the exchange.
QWhere can I check my conversion history? AApp & Web: Log into your account, go to the conversion page, and tap the order icon in the upper right corner of the page to view your conversion records.
QHow many cryptocurrencies and pairs does HTX Convert support? ACurrently, HTX Convert supports a limited number of conversion pairs. We are actively working on a further listing plan to include the majority of cryptocurrencies available in the market. You can search your desired pairs on the conversion page to check their availability.
QWhy is there a slight difference between the conversion amount multiplied by the price and the actual payment made? AAccording to our system's precision for asset calculations, fractional amounts beyond the supported precision cannot be processed. Since conversion quantities are often non-integers, you will only get a rounded quantity displayed on the page. This may cause a slight discrepancy when it is multiplied by the price compared to the actual payment amount.
